Why Choose this Training Course

This is a 3-day face-to-face human factor training course. In order to integrate human factors into an effective framework for managing risk in hazardous industries, companies need to address several key questions:

• How do we build a sustainable operating culture to deliver consistent behaviours within our employees, suppliers and contractors?
• What is required as regards demonstrating how human factors and the associated risks are delivered to the satisfaction of regulators who adopt a Safety Case regime?
• How can we mitigate human error in design and operations, by the application of best practice evaluation tools such as Safety Critical Task Analysis?
• How can an organization build resilience to recover from a catastrophic event?

Participants will discover the real challenges that face the Executive Management team and their senior HSE design and operations’ professionals, in building the organizational capabilities necessary to reduce the risk associated with human competence weaknesses to As Low as Is Reasonably Practicable, ALARP.

The key industry sectors covered will be the upstream, midstream and downstream oil, gas, petrochemicals and related business segments. However, given the nature of major accidents, the course is equally useful to senior professionals in the power, nuclear, railway and aviation industries.

The human factor training course will describe the best practices in the development of competency management systems and how management can identify the types of human error and pre-conditions that increase the likelihood of error occurrence. The human factor training will also cover several critical design and analysis tools that must be applied such that the ergonomic aspects of the human-machine interface are engineered to promote consistent safe behaviour.

Organisational cultural models and behaviours surveys will be described such that management may benchmark their business against the cultural maturity model. In addition, the principle characteristics of what are termed High-Reliability Organisations, HROs will be explored. Such HRO principles are applied in complex high hazard industries such as the military aviation and nuclear submarine sectors.

A key aspect in promoting positive behaviours stems from the actions of leadership teams in the company and the best practice leadership approaches, including the effective use of management site visits to reinforce the quality, safety and reliability performance within their area of control will be explored.

A further critical area to be covered will be the training of indigenous staff to operate high hazard facilities in developing countries, which is critical to being awarded contracts and to continue to establish their business in e.g. Africa, Asia and the Middle East.

At the end of this wide-ranging and human factor training, participants will be able to re-assess their own companies’ strengths and weaknesses in developing the capabilities and behaviours needed to maximise profitability and safety, within ever more complex technology and enhanced stakeholder expectations.

Who Should Attend

The human factor training course is aimed at people who wish to attend the course and put into practice the key tools of managing human factors in their company. This may include:

• Human Error Investigation Specialists
• Human Factors Design Engineers
• Competency and Training Managers
• HSE Managers
• Project Engineers
• Reliability Engineer
• HSE Engineers
• HSE Coordinators
• Maintenance Managers
• Process Safety Managers
• Mechanical, Process, Instrument and Control Engineers
• Managers responsible for the safe operation of facilities

This human factor training is also aligned with Singapore Safety Case Regime requirements. To find out more information, please visit Ministry of Manpower.

Key Learning Objectives

• Development of organizational competency in organisations.
• Implementing safety Critical Task Analysis – real case studies to apply directly into your business.
• The types of human errors that occur and how they can be minimised.
• Design approaches that promote improved human performance such as ergonomic considerations and the human machine interface issues.
• How leaders can demonstrate that they have developed a Safety Case to the satisfaction of regulatory authorities who increasing focus in human performance management as the key to demonstrating risks are ALARP
• Organisational and individual capability development in managing a major incident and a developing crisis.
• Benchmarking your business regarding key control concepts applied in High Reliability Organizations.
• Project execution and the developing of capabilities needed in developing countries to manage high hazard facilities.
• Advances in operational data management and diagnostics – essential to predict equipment failure and minimise human error in operations.
• The emerging threats to safe plant operation – dealing with cyber security issues and the training required for personnel.

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