Why Choose this Training Course

Major accidents occur infrequently, but can result in consequences beyond what the management envisage, resulting in a situation that escalates beyond the capacity of the company to recover both financially and reputationally. The 2010 Deepwater well blow-out accident is an example, whereby the company, BP, had to deal with a significant financial penalty associated
with the environmental impact as well as the personnel casualties and reputational damage. During this three-day course, participants will discover the real challenges that face the Executive Management team and their sub-ordinate managers and staff managing any project or operation within a global business developing and operating high hazard facilities in the oil, gas, chemicals, nuclear and all other hazardous facilities.

The incident investigation training will describe the basic approach to responding to an incident, covering all phases of the investigation from immediate actions, data gathering, execution of the investigation and most importantly developing effective corrective and preventive actions.

Compared to most courses that cover incident investigation, this incident investigation training has the distinct advantage of being provided by a world leading incident investigator, who developed his skills during the Piper A incident, which is the worst accident to occur in the offshore oil/gas industry and led to significant improvement is HSE within the oil/gas sector. Importantly, the lessons learned during that investigation provided a benchmark for best practices in incident investigation.

On completion of the incident investigation training, attendees should be capable of:

• Developing world class incident investigation processes applicable to any occupational, major hazards and process safety
  incidents.
• Drafting the Terms of Reference for incident investigations including defining the boundaries of the investigation and the critical aspects of data collection, analysis, statement taking and reporting.
• Conducting investigations and the tools and techniques for interviewing witnesses and confirming with evidence the accuracy of the statement.
• Production of investigation reports that establish key aspects of the event such as: the incident timeline, the causation models such as root cause and why-why analysis and the linkage between causes, recommendations and actions
• By taking part in real accident case studies – onshore and offshore – being able to define preventive and corrective actions and distinguishing action effectiveness based on proven concepts.
• Developing Emergency and Crisis Management Response Plans and the roles and responsibilities of key response personnel.
• Understanding of risk control barriers and the importance of human factors and organisational competency for their effect on incident causation factors.

Who Should Attend

The course is aimed at people who wish to attend the course and put into practice the key tools of managing human factors in their company. This may include:

• Human Error Investigation Specialists
• Human Factors Design Engineers
• Competency and Training Managers

In addition, those involved in the design / operation of their facilities will also benefit from the course, such as:

• HSE Coordinators
• HSE Engineers
• HSE Managers
• Maintenance Managers
• Managers responsible for the safe operation of facilities
• Mechanical, Process, Instrument and Control Engineers
• Process Safety Managers
• Project Engineers
• Reliability Engineer

Key Learning Objectives

• Review a range of best practices used by global companies for the development of occupational and major incident investigation processes.\
• Gain in-depth knowledge from a recognized expert in investigating major accidents, including incident reporting, data gathering, taking witness statements and the application of incident causation analysis.
• Understand how to structure effective corrective and preventive actions arising from an incident investigation
• Gain an appreciation of behavioral safety and human factors should be incorporated within the investigation
• Learn about the impacts on the business arising from incidents, including how to categorise actual and potential
• Build knowledge of how executive teams and their line/functional managers control HSE risks in the business and how
• HSE managers conduct annual ISO management reviews, crisis and emergency response training and the definition and reporting of Key Performance Indicators.
• Gain knowledge of technical safety, bow-tie and barrier management and how proactive safety management is used to determine barrier effectiveness and hence identify potential incident causation factors
• Obtain an appreciation of the key issues faced when developing the investigation, writing terms of reference and assigning
  the investigation team HSE legislation – particularly defining risk management requirements.

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