Why Choose this Training Course

In a survey of the Managing Directors of the Top 5000 businesses in the UK, they concluded that having their P.A made them more than 32% more effective.

There are expectations & demands as a professional administrator in any company. This in turn can make the work seem stressful if one is not adequately trained well. This office management training will better equip office personnel in doing their job better. Company as a whole will also become more efficient. In addition, this masterclass also better prepares the staff for the future.

Who Should Attend

All level of office administrators, clerical staff, secretaries and supervisors of office administration or any professionals who are involve directly or indirectly with office administrative work in their functional roles.

Key Learning Objectives

• Roles, responsibilities and skills of an Office Professional
• Office Management & Administration skills
• Interpersonal Communication
• Business Communication
• Stress Management
• Time Management
• Reception and Telephone etiquette
• Event Management
• Customer service
• Records Management
• Strategies to Future-Proof

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