Substitutions of delegate(s) are allowed at anytime. There will be no cash refunds for cancellations. Written cancellation notice received by Opus Kinetic in writing at least fourteen (14) days before the training course will be entitled to an equivalent credit voucher less SGD 200 administration fee and any related bank or credit card charges. Delegates who cancel less than fourteen (14) days before the training course are liable to pay the full course fees and no refund will be granted. In the event, Opus Kinetic cancels or postpones a training course for any reason, and the delegate is unable to attend on the rescheduled date, the delegate’s company will be entitled to a credit voucher for 100% of the contract fee paid. This credit voucher will be valid for one (1) year and may be used to offset the fees of another event organised by Opus Kinetic. Opus Kinetic has the right to substitute another trainer of the same or better quality given any unfortunate circumstances posed by international trainers in their travels.

Opus Kinetic is not responsible for any loss or damage as a result of the cancellation policy. Opus Kinetic will assume no liability, whatsoever in the event this event is cancelled, rescheduled, or postponed due to any Act of God, act of government, or state, war, civil commotion, embargo, insurrection, industrial action, or any other reason beyond management control. If for any reason Opus Kinetic decides to amend these conferences, summits or training courses, Opus Kinetic is not responsible for covering airfare, hotel or other costs incurred by registrants. The construction, validity and performance of this Agreement shall be governed in all respects by the laws of Singapore.